Than click on the Blue ( Make a Payment ) You can than pick a FLAT SERVICE FEE OPTION. If you do not have time to wait for a proper repair you may consider purchasing a new watch due to lack of repairman across the USA with no knowledge of Citizen manufactured watches How to submit your watch for serviceĬlick the (Blue Button) Citizen Watch Service above. As a kidney transplant recipient I work alone and I had no employees since I started with my father in the mid-1970’s. Use my (CONTACT US) Button above for any questions before sending your WATCH & PREPAID SERVICE FEEĭisclaimer You can shop for a flat rate repair cost found in my E-commerce store ( In Menu ) OR send your watch into me for evaluation, my procedure requires : 1 – Evaluation for repair: Labor time plus spare parts needed for proper repair will take 5 to 10 days (After receiving watch) 2 – Total repair cost is entered,Emailed or mailed (USPS) to the customer after the above valuation time 3 – If the spare parts are IN the USA the repair time can be completed within 4 to 6 weeks from the customers payment date (no exceptions) 4 – Required back ordered parts for proper repair from overseas can take 8 weeks from payment date (no refunds due to no control on back orders from Citizen) 5- No payments due from estimates will be considered abandoned after 90 days, abandon watches will be torn apart for recycling.Use my PREPAID SERVICE FEES under (shop ) in the menu.No evaluations are given until your watch arrive.Replacement of Energy Cells & outer parts (bands/crystals etc.).Overhaul & Re-builds of older models (depending on spare parts availability).Re-charging & resetting of Eco-Drive models.WALK-IN CUSTOMERS PLEASE CALL FOR AN APPOINTMENTīAND SIZING & BATTERY CHANGES ARE ONLY DONE TUESDAY & FRIDAY
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